Frequently Asked Questions
What is Leigh & Siena?
We are proud of building a body-inclusive fashion brand, starting with the wedding dress. Our mission is to make women of all shapes, sizes, and skin tones feel beautiful and confident; not just on your wedding day, but also, during the whole shopping experience.
What size should I order?
Use our Size Chart to find your fit. You should order in the same size that you normally order for dresses. If you think you're in between sizes, just size up! No need to make things more complicated with bridal sizing.
How do I measure myself?
See our measuring guide.
Where do you ship?
We currently ship to all 48 contiguous US states.
How quickly will my order ship?
Most in-stock items ship within 48 hours of ordering. Some orders may take up to 72 hours to process. Please note that we do not ship on Saturdays, Sundays, or nationally observed U.S. holidays.
How will my gown be shipped? Is there a signature required upon receipt?
Your gown will be shipped via UPS. We do require a signature upon receipt of the package. You can also choose to have your dress shipped to a UPS Access Point. You will receive tracking information when your item is shipped.
Can I cancel or modify my order before it ships?
We start working on your order as soon as we receive it! Unfortunately, we can't make changes to an order once it's placed. If you have any questions about your order, please contact us!
How will I know when my order has shipped?
You will receive an email notification confirming shipment (be sure to check your spam folder). Please note that items are only charged to your selected method of payment once they have shipped.
What is the return policy?
Our hope is that you are completely satisfied with your Leigh & Siena purchase. If you aren’t, we are happy to accept your return or exchange. Please keep in mind that...
Returns must be requested within 7 days of delivery. You will be refunded to your original method of payment minus a $50 restocking fee per dress returned. No returns are accepted after 7 days of delivery.
Merchandise must have all tags attached and be returned in original packaging.
Merchandise must not be worn, washed or altered, and must be free of stains, pet hair, floor debris, and pin marks.
Returns may take approximately 2-3 weeks to process.
Try on at Home
Due to the Covid-19 pandemic we are no longer able to offer our Try-on at Home program. However, all full price dresses can be returned minus a $50 restocking free.